Privacy Policy

Ticketfleet helps fleet operators manage parking tickets, vehicle records, maintenance work, notifications, and related operational workflows.

We collect account, organization, vehicle, ticket, driver, billing, email, SMS/MMS, and support information needed to provide the service, secure accounts, send requested notifications, and improve reliability.

Busfix SMS/MMS messages are used to process fleet maintenance requests, look up maintenance status, and send direct replies requested by authorized users. Message frequency varies based on user requests and fleet activity. Message and data rates may apply. MMS file metadata may be recorded so staff can understand that media was sent.

Busfix SMS/MMS is user initiated. Organization admins can add authorized phone numbers to the Busfix Chat Senders allowlist, but Ticketfleet does not send SMS/MMS to a number unless the user first texts Busfix from that number at +1 (929) 470-5485. Reply HELP for help or STOP to opt out.

We do not sell personal information. We do not share SMS opt-in data, mobile numbers, SMS consent, or SMS/MMS message content with third parties or affiliates for their marketing or promotional purposes.

We use service providers such as hosting, authentication, database, email, payment, analytics, AI, and communications vendors only as needed to operate Ticketfleet and Busfix.

You can request help with your data or messaging preferences by contacting [email protected].